Eugene's Premiere Kayak, Canoe, Rafting, and Paddling Supply Store.
(541) 505-9020

Shopping cart

Your cart is currently empty

Rental Polices

Cancellation Policy

In the event of a cancellation a full refund is given with one-week cancellation notice. A 50% refund will be given with up to 48-hour notice of cancellation. No refunds will be issued if less than 48 hours cancellation notice is given. Rentals may be rescheduled with no penalty up to one week prior to rental reservation when availability allows. Rentals totaling over $300 will be charged a 10% restocking fee upon cancellation to offset credit card fees.

Multiple Day Discounts

At 3 days get 5% off the total rental cost

At 4 days get 10% off the total rental cost

At 5 days get 15% off the total rental cost

At 6 days get 20% off the total rental cost

At 7+ days get 25% off the total rental cost

 

Cancellation & Date Change Policy:

In the event of a cancellation a full refund is given with one-week cancellation notice. A 50% refund will be given with up to 48-hour notice of cancellation. No refunds will be issued if less than 48 hours cancellation notice is given. Rentals may be rescheduled with no penalty up to one week prior to rental reservation when availability allows. Rentals totaling over $300 will be charged a 10% restocking fee upon cancellation to offset credit card fees.

 

Security Deposit:

Rented equipment requires a credit or debit card imprint to be on file as a security deposit. The card on file is run only in the event that the renter fails to return equipment or returns equipment damaged beyond standard use.  

 

Equipment Condition:

A great deal of care goes into ensuring that all equipment is cleaned and sanitized between rentals. When you return your equipment, it will be inspected while you wait for damage and dirt beyond standard and reasonable use. It is solely the discretion of OPS Rentals to determine if damaged equipment will be repaired or replaced at the renter’s expense.

 

Equipment Delivery:

Rental delivery may be available upon request. Please call at least two weeks prior to your rental to discuss delivery availability and pricing.

 

Safety:

Water sports are inherently dangerous. Our rental packages include Personal Flotation Devices that must be worn at all times on the water. All renters should be familiar with all precautions which can be taken to prevent serious or minor injury while on the water. Additionally, all renters should be familiar with the appropriate use, fit, and function of all rented equipment. Water conditions can change rapidly; we recommend that you understand the current conditions at the location you intend to use rented equipment. 

 

Try Before you Buy

If you are considering a purchase or maybe you had a really good time with your rental equipment here’s some good news! Oregon Paddle Sports try before you buy program lets you apply up to two days rental cost towards the purchase of a new or used boat! This is a great way to inform your purchase decision at low to no cost! Also ask us about our demo days and other special events!